This HTML5 document contains 4 embedded RDF statements represented using HTML+Microdata notation.

The embedded RDF content will be recognized by any processor of HTML5 Microdata.

Namespace Prefixes

Prefix	IRI
wdrs	http://www.w3.org/2007/05/powder-s#
schema	http://schema.org/
n6	https://www.openlinksw.com/about/id/entity/https/www.openlinksw.com/DAV/data/turtle/general/
n4	https://www.openlinksw.com/about/id/entity/https/www.openlinksw.com/data/turtle/general/
rdf	http://www.w3.org/1999/02/22-rdf-syntax-ns#
n2	http://data.openlinksw.com/oplweb/faq/UDA/WhattoDoifCanNotDownloadAnswer#
xsdh	http://www.w3.org/2001/XMLSchema#

Statements

Subject Item

n2:this

wdrs:describedby

n4:uda-faq.ttl n6:uda-faq.ttl

rdf:type

schema:Answer

schema:answerExplanation

Use the following guidelines to troubleshoot downloads problems: 1. Re-attempt the download. OpenLink's servers occasionally fail due to temporary overload. 2. Right-click product links and use "Save As" to download. 3. Test with an alternative Web browser. 4. Use an FTP client to download the software. 5. Determine if evaluator firewalls prohibit downloads. 6. Login as the user and test the download process in-house. Finally, consultants must report persistent and/or reproducible downloads problems to the Tech Support Manager for immediate attention. Moreover, Consultants should email components to evaluators or provide alternative ftp access to components. Ask your Tech Support Manager for additional information.